Iftekharul Alam

About Me

Results-driven and detail-oriented Quality Assurance (QA) and Test Leader with over 15 years of experience leading software testing teams and implementing robust testing strategies to ensure the delivery of high-quality software products. Proven expertise in designing and executing comprehensive test plans, automating testing processes, and optimizing QA workflows to enhance efficiency and reduce time-to-market.

A strategic leader who combines technology with business strategy to align QA/Testing processes with organizational goals, enabling scalable growth and innovation. Committed to driving quality as a competitive advantage, enabling businesses to achieve long-term success in dynamic and fast-paced markets.

Areas of Expertise

Technology Strategy & Process Optimization

Test Strategy & Resource Optimization

Test Automation & CI/CD Integration

Cloud & Infrastructure Testing (AWS, Azure)

OTT & Streaming Technology Expertise

E2E Software Testing & QA Lifecycle

Professional Experience

Dec 2020 - Present

Head of QA, Product Technology

Foxtel | Sydney, Australia

Leading Product Technology Test team reporting to Director of Product Technology, driving growth, innovation and operational excellence across Product, Platform, Commerce and Streaming teams overseeing 30+ functional and automation engineers and 4 QA Managers.

Directed the transition from fully onshore to hybrid model, delivering $1.5M in annual savings
Championed a shift-left strategy, fostering a quality-first culture
Expanded test automation coverage across Web, Mobile, and Connected TV (CTV)
Guided teams to achieve subscriber growth to over 3M, increasing ad revenue by 40% ($250M+)

Mar 2016 - Dec 2020

Senior Test Analyst

Foxtel | Sydney, Australia

Orchestrated comprehensive backend testing for media solutions
Managed end-to-end testing (manual & automation) for OTT applications
Developed and maintained automation test suites using Java, Spock, NUnit, Postman/Newman
Optimised end-to-end testing workflows across web and mobile platforms

Sep 2013 - Feb 2016

Test Manager

Tiger IT Limited | Dhaka, Bangladesh

Led QA initiatives for a pioneering biometrics company specializing in AFIS
Developed and implemented test strategies and automation frameworks
Led a 10-member testing team, overseeing recruitment and training
Worked as a Trainer of Trainers for different government officials worldwide

Dec 2011 - Sep 2013

Senior Test Analyst

CIMSOLUTIONS BV | Netherlands, Bangladesh

Led the QA team and supervised testing processes
Designed system test plans and implemented test automation frameworks
Developed Test API Automation using Python and Hudson
Conducted internal training sessions and knowledge-sharing workshops

Aug 2010 - Dec 2011

Software QA Engineer

Enosis Solutions | Dhaka, Bangladesh

Assisted in designing test plans and executing test cases
Worked closely with team members and offshore clients
Conducted thorough regression testing, bug tracking, and defect management

Technical Skills

Test Automation & Framework

Selenium

WebDriverIO

Appium

TestNG

Junit

PyTest

Spock

BDD/TDD

CI/CD & DevOps Integration

Jenkins

Github Actions

Docker

Kubernetes

AWS

API Testing

Postman

Newman

SoapUI

Wiremock

Charles Proxy

Performance & Security Testing

Jmeter

Kubernetes

BurpSuite

Test & Defect Management

Jira

Asana

Zephyr

Qtest

AgileTest

Programming Languages

Java

Python

Javascript

Shell scripting

Groovy

Agile & QA Process

Agile

Scrum

Kanban

Shift Left Testing

Exploratory Testing

Observability

Newrelic

Kibana

Youbora

Braze